Effective Date: August 2026
At OrzPay, protecting your privacy is one of our highest priorities. This Privacy Policy explains how we collect, use, protect, and share your information when using our website and digital payment services.
Information We Collect
Depending on the services you use, we may collect:
Personal Information
- Full name
- Email address
- Phone number
- Date of birth
- National identification
- Business information
Financial Information
- Bank account details
- Mobile money information
- Transaction history
- Payment preferences
Technical Information
- IP address
- Device information
- Browser type
- Operating system
- Login history
- Cookies
How We Use Your Information
Your information is used to:
- Create and manage your account
- Process transactions
- Verify identity
- Prevent fraud
- Improve our services
- Respond to support requests
- Send important service notifications
- Meet legal and regulatory obligations
Cookies
We use cookies to:
- Improve website performance
- Remember preferences
- Analyze website traffic
- Enhance security
Users may disable cookies through browser settings.
Sharing Information
OrzPay does not sell personal information.
Information may be shared only with:
- Licensed financial institutions
- Mobile money providers
- Regulatory authorities
- Fraud prevention partners
- Technology providers supporting our services
only where necessary and permitted by law.
Data Security
We employ industry-standard security measures including:
- End-to-End Encryption
- SSL/TLS Encryption
- Secure Cloud Infrastructure
- Multi-Factor Authentication
- Continuous Security Monitoring
- Role-Based Access Controls
Despite these safeguards, no online service can guarantee absolute security.
Data Retention
We retain information only for as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Prevent fraud
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update account details
- Delete eligible information
- Withdraw marketing consent
- Request transaction records
Some requests may be subject to regulatory requirements.
Third-Party Links
Our website may contain links to external websites.
OrzPay is not responsible for their privacy practices or content.
Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect information from minors.
Changes to This Privacy Policy
We may revise this Privacy Policy from time to time.
Updated versions will be posted on this website with a revised effective date.
Contact Us
For privacy-related inquiries, contact:
OrzPay Privacy Office
Email: privacy@orzpay.com
Website: www.orzpay.com